Hard Parts.Handled.
One desk for the automation parts your normal channel can't deliver in time — line-down emergencies, obsolete and end-of-life, allocated and long-lead, and the cross-references nobody else will chase.
Send one part number. Get back a quote with confirmed availability, condition, lead time, and warranty terms — disclosed before you approve.
Code Red is an independent sourcing company. We are not an authorized distributor or OEM representative unless stated in writing for a specific transaction.
What We Do
● 6 Service LanesJump to any service — or send a part number and we'll route it for you.
Mon–Fri, 8:00 AM–6:00 PM ET
Six Ways We Get You the Part.
Every request comes in through one intake. Behind it, we route to the lane that fits the problem — speed, obsolescence, allocation, or a clean cross-reference.
Emergency Line-Down Sourcing
Equipment is down and stopping production. Critical requests are reviewed first and worked ahead of everything else — we start hitting the supplier network the moment your part number lands.
- Same-business-day response target
- Sourced ahead of all standard requests
- Live phone triage for line-down calls
- Quote with availability, condition & lead time
Obsolete & End-of-Life
Discontinued, end-of-life, or last-time-buy parts your distributor simply can't reorder. We go past the first catalog into surplus, de-stock, and specialist channels.
- Surplus, refurbished & end-of-life sources
- Obsolete CPUs, drives, HMIs & I/O
- Last-known-good and tested-used options
- Condition graded — never guessed
Allocated & Long-Lead Relief
Your channel quotes 16 weeks, "allocated," or "on backorder" and the line can't wait that long. We work parallel suppliers to find stock that ships sooner.
- Alternatives to factory lead times
- Allocated / backordered part relief
- Parallel supplier search, not one source
- Freight & lead time stated on the quote
Cross-Reference & Alternates
The exact part is gone — but a form-fit-function alternate or direct replacement will keep the machine running. We find it and document the difference so there's no surprise on the floor.
- Direct-replacement & supersession lookups
- Form-fit-function alternates
- Differences flagged before you approve
- No silent compatibility guesses
Repair / Exchange / Refurb
When buying new isn't fast or sensible, we source repair, advance-exchange, and professionally refurbished units — with warranty and return terms stated up front.
- Repair & advance-exchange sourcing
- Professionally refurbished units
- Warranty / return terms on every quote
- Optional independent Verified test
Integrator Blind-Ship Desk
Built for integrators, panel shops, and contractors: we quote to you, source behind the scenes, and issue blind-shipping instructions for direct shipment without supplier invoices, promotional inserts, or supplier-branded sales material. Code Red remains your point of contact, and final routing and any special identity-masking requirements are confirmed before purchase.
- Quote to you, not around you
- Blind-ship direct to your customer
- No supplier invoices or promotional inserts
- You keep the customer relationship
Two Ways to Ship It.
Every quote includes a fulfillment choice. Pick speed, or pick proof — the added cost and lead time are stated before you approve, never after.
Blind-Ship
Default · FastestThe standard lane. The unit ships from the vetted source on the fastest available path — direct to you, or blind to your customer.
- Fastest available path to delivery
- Condition graded & disclosed on the quote
- Standard warranty / return terms stated up front
- Blind-ship direct to your customer on request
- No added test cost
Best for — speed-critical line-down work, and integrators protecting the customer relationship.
Verified
+ Independent TestThe unit is routed through an independent functional test before final delivery, with a one-page report tied to the RFQ.
- Independent functional test before ship
- One-page test report tied to your RFQ
- Condition confirmed, not just described
- Adds lead time — quoted up front
- Per-unit test cost — quoted up front
Best for — critical installs, and used / refurb units where you want proof, not a promise.
Verified availability depends on the part type and independent test-house capacity — not every component can be bench-tested. When it can't, we tell you before you choose, and the Blind-Ship lane stays open.
Disciplined Sourcing, Not a Gamble.
Every part clears the same checks before it reaches a quote — and again before it ships. We don't knowingly pass along counterfeit, grey-market, or misrepresented parts.
Source Vetting
Supplier track record, documentation, and traceability are reviewed before we ever put a part on a quote.
Condition Grading
New, surplus, refurbished, used-tested, or repair/exchange — stated explicitly. No vague "good condition."
Incoming Inspection
Visual check, nameplate and part-number match, physical-damage and counterfeit red-flag screening before release.
Disclosure
Condition, source type, and warranty / return terms land on your quote in writing — disclosed before you approve.
No part ships on a guess. The optional Verified lane adds an independent functional test on top of these standard checks. Availability and condition vary by part and source; everything material is disclosed before you approve.
From Code Red to Cleared.
Seven stages, one tracker. Whichever service lane your part runs through, you watch it move through the Code Red Light™ status path — you're never waiting blind.
Request received
Your part, urgency, and contact details are logged and queued.
Sourcing in progress
We work the supplier network, including obsolete, surplus, and hard-to-source channels.
Availability confirmed
Quantity, condition, lead time, source documentation, and warranty are checked.
Quote sent
You receive the price, condition, lead time, terms, and delivery plan to approve or revise.
Payment / funding secured
Approval and funding clear before any supplier purchase is released.
Supplier purchase released
The approved supplier purchase is released and fulfillment moves forward.
Shipped, then delivered
Carrier tracking, delivery updates, inspection, and final confirmation close the loop.
Brands & Families We Chase.
Heaviest on the four big controls platforms, with specialist coverage across drives, servo, HMI, I/O, and power. If it's industrial automation, send the part number — odds are we can work it.
Allen-Bradley / Rockwell
Siemens
ABB
Schneider Electric / Modicon
More Brands We Work
Don't see your brand or part family? Paste the part number anyway — if it's an industrial automation component and someone still makes or stocks it, we'll work the network for it.
Priority Is a Setting, Not a Hope.
You pick the urgency when you submit. It decides where your request lands in the queue and the response target we work to.
Same business day target
Equipment down and stopping production. Reviewed first and worked ahead of everything else — same-business-day response target.
1 business day target
Machine failing but still running. We begin sourcing the same day and prioritize ahead of standard requests — quote or status update within 1 business day target.
1–2 business day target
Planned replacement or stocking. No rush premium — quote or status update within 1–2 business days target.
Response targets are measured during business hours — Mon–Fri, 8:00 AM–6:00 PM ET. Submit anytime; urgent requests are monitored after hours when available. Targets are not guarantees — availability and supplier response times may affect quote timing.
Send Less. Get a Real Quote.
Give us what's below and we can quote fast — with everything you need to approve it stated up front.
What to send us
For the fastest quote, include as much as you have:
What a quote includes
Every Code Red quote states, clearly:
Available options may include new surplus, refurbished, used, repair/exchange, or authorized-channel sources when available. Condition and warranty terms are disclosed before you approve.
Built for the Exception.
Honest about the fit: these services are worth your time on the hard ones, not your routine restock.
Use Code Red when
- A line, machine, customer, or project is waiting.
- Your normal supplier is out of stock or allocated.
- The quoted lead time doesn't work.
- The part is obsolete or discontinued.
- You need a backup quote with condition, lead time, and warranty stated clearly.
Not the right fit for
- Routine commodity replenishment.
- Parts your regular supplier has at an acceptable lead time.
- Standard, planned, approved-channel purchasing.
- Anything where the normal path already works fine.
Stop Chasing the Part.
Send It to the Desk.
One part number. One intake. Six service lanes working behind it — with six-stage status tracking from the moment you submit.
Mon–Fri, 8:00 AM–6:00 PM ET. Submit anytime — urgent requests are monitored after hours when available.