Built for the WorstDay on the Floor.
Code Red exists for one reason: a down machine can't wait. When a part is obsolete, allocated, or simply gone from the normal channel, you need someone who knows where to look — and starts looking before you finish explaining the problem.
We are not a distributor. We are not a catalog. We are an independent emergency sourcing desk built specifically for industrial automation.
Code Red is an independent sourcing company. We are not an authorized distributor or OEM representative unless stated in writing for a specific transaction.
The Clock Doesn't
Care About Lead Time.
When a line goes down, the cost isn't the part. It's the hours of stopped production stacking up while everyone waits on an answer. Distributors quote weeks. OEMs say discontinued. The part you need was built in 2009 and nobody stocks it anymore.
That gap is the entire reason we're here. We work the supplier network — brokers, surplus houses, repair tiers, secondary markets — and come back with confirmed availability, condition, lead time, and warranty terms. Not a maybe. A real answer you can act on.
We hold no inventory and we don't pretend to. Every request is hunted to order, so what you get is sourced for your exact part number — not whatever happened to be sitting on a shelf.
Fast response. Disclosed sourcing. Clear updates. Every time — not just when it's easy.
Three Things We
Never Compromise On.
Speed without integrity is just a fast way to ship the wrong part. We hold all three at once.
Speed of Response
The moment a critical request lands, it gets worked — not queued, not triaged for later. Your downtime clock is our downtime clock, and we quote as fast as availability allows.
Sourcing Integrity
We disclose condition, source, and any risk before you approve. We never pass along counterfeit, misrepresented used, or grey-market parts as something they're not.
Transparent Updates
The Code Red Light™ tracker means you don't have to call to find out what's happening. Seven stages, real updates — from the moment you submit to the day it lands.
What We Are.
What We're Not.
Being honest about scope is part of the service. Use your normal suppliers first — call us when that path can't solve it fast enough.
Code Red Sourcing Is
- An emergency and hard-to-find parts sourcing desk for industrial automation
- A specialist in obsolete, discontinued, and allocated components
- A sourcing partner that discloses condition and source before you approve
- A direct line to real people — no ticket queue, no phone tree
- An AI-assisted RFQ system with human review on every response that reaches you
- Built for plants and facilities that can't absorb the wait
Code Red Sourcing Is Not
- A stocking distributor with a warehouse catalog
- A broker for everyday commodity parts at commodity prices
- A drop-shipper that ships blind with no disclosure step
- A system that auto-sends anything without a human reviewing it first
- A source that presents an alternate as confirmed-compatible — alternates are candidates
- The right fit for non-urgent, standard lead-time orders
The Rules We
Never Break.
Urgency is never an excuse to cut a corner. These hold regardless of how fast the clock is running.
Condition and source are disclosed before you approve
You see the part's condition, origin, and warranty terms before anything ships — every order, regardless of urgency. For orders that call for it, our Verified lane adds an independent functional test before the part moves.
Alternates are always labeled as candidates
We never present a substitute as a confirmed compatible replacement. Alternates are flagged clearly as candidates — the final compatibility call is always yours.
No communication goes out without human review
Our AI intake drafts briefs and responses to move fast. A real person reviews and approves every one before it reaches you. The machine speeds the work; it never makes the call.
Every request gets a status update
When your request moves a stage, the Code Red Light™ tracker moves with it. You're never left wondering where things stand or whether anyone's working it.
We log everything
What we received, what we found, what we sent — a full documentation trail on every request. For your records and ours, so nothing lives only in someone's memory.
Two Desks.
One Standard.
Whether you resell sourcing to your own customers or you're the one with the stopped line, the process and the disclosure are the same.
Integrators & Resellers
You have a customer who needs a part you can't find through your normal lines. We become your sourcing back office — blind-ship and private-label friendly, so the relationship stays yours.
One part number in, a clean quote out, with condition and lead time you can stand behind in front of your own client.
Partner network →Plants & Maintenance
A machine is down and the part is obsolete, allocated, or quoted out weeks. Send the part number and we go to work — no account, no portal, no waiting on a callback to get started.
You get a real answer on availability, condition, and timeline — fast enough to actually use it.
Request a part →You Shouldn't Have to
Call to Find Out.
Every request moves through six visible stages. The tracker updates as it advances — so the status is always in front of you, not locked in an inbox somewhere. No account required.
Your Line Is Down.
We're Already On It.
One part number. Under two minutes. Six-stage status tracking from the moment you submit — no account required.
Mon–Fri, 8:00 AM–6:00 PM ET. Submit anytime — urgent requests are monitored after hours when available.